White glove plumbing and heating services to New York’s finest buildings for more than 100 years!
You don't handle over 1,200 emergency calls a month successfully without teamwork. At Fred Smith Plumbing and Heating, that teamwork stems from the tightly orchestrated efforts of our executive team, eight field supervisors and nearly 100 mechanics and helpers. What really sets every one of these people apart is their interest in and concern for the needs of Upper East Siders. Around here, job satisfaction is drawn from customer satisfaction and work that’s well done.
Over 800 of New York’s luxury residential buildings, 80 of the most prestigious real estate management companies, and countless private tenants (as well as many institutions and private schools) rely on Fred Smith Plumbing and Heating every day. The reason is trust. They trust us to do what we say we will. To be there when they need us. And to arrive with the experience and expertise needed to get the job done right the first time.
- “White-shoe” service at competitive prices
- The best service 24 hours a day
- Family-owned since 1914
- Community-focused on the Upper East Side
FOR FAST SERVICE CALL 212-744-1300
Obliging, Very Fast, Courteous and Tidy ... read more
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From The Franklin Report: " ... The professionals at Fred Smith––known informally as the "rocket scientists" of plumbing––lend their NASA-level expertise to both small and large jobs at all phases of the plumbing process. The company brings 85 years of experience and one of its nine field supervisors to troubleshoot and assess each job, free of charge, before sending the mechanic. Led by principal Phillip Kraus, the firm reportedly can "adjust to anything" and consistently delivers efficient, top-quality work. Based right in the heart of the city, we're told Fred Smith keeps service technicians in reserve to ensure a quick response time ... " View the full Franklin Report on Fred Smith Plumbing and Heating
Leaks can occur at any point in a system and often be very tricky to troubleshoot because the place where the problems present themselves can be a long way from the source. Knowing when and where to open a wall --- and doing it with minimal damage and expense is almost an art form. And it’s one we have mastered.
What New Yorker hasn’t suffered this problem before work? A multitude of reasons can cause these problems – corrosion in the branch piping or defective valves, faulty fixtures or mechanical equipment, air circulating in the system, a buildup of sediment somewhere and the list goes on. Whatever the issue, we’ve got our own set of diagnostic protocols and they always work. Faster than you can sing your favorite shower medley, we’ll find the culprit and make things right.
Plumbing systems have many moving parts and valves are one of them. Valves get broken – in every system – usually just from years of use. Sometimes replacement is the only remedy and this can be expensive. To save you that expense, Fred Smith is the only company that keeps a vast supply of old valve parts in stock and ready to go. It wouldn’t be an overstatement to say that our warehouse is kind of like the Smithsonian of plumbing.
The City requires water meters on most buildings and provides strict guidelines on how to install them. Filing the work with the appropriate City agency is made easy by Fred Smith’s full time expediter.
New York State and the City are both concerned about the prevention of the reverse flow of contaminated water into a building’s water supply. Fred Smith installs backflow preventers and employs a full time certified tester who is well versed in these systems.
Needless to say, special care must be taken when working on gas lines. Filings and tests must be done by both the Department of Buildings and Con Edison. Fred Smith Plumbing responds to gas problems immediately, is able to work closely with Con Edison and the City to remedy the problem quickly and in compliance with all codes and regulations. Fred Smith is considered the best in the city when it comes to managing large gas projects--we have the experience and manpower to get your building turned back on when Con Edison turns it off.