TERRIBLE! LOST ITEM, NO REIMBURSEMENT! - THIS DRY CLEANER SERVICE DOES NOT HAVE A REIMBURSEMENT POLICY FOR LOST OR DAMAGED MERCHANDISE. They lost a brand new cashmere sweater and refuse to reimburse their customer for over four months. No store credit, no refund, nothing. The store clerk blames the owner, who does nothing to resolve the matter. DO NOT USE THIS CLEANER IF YOU WANT YOUR CLOTHES BACK!!